Last updated: October 2025

Welcome to U-SIP!
These Terms and Conditions (“Terms”) govern your use of our website www.u-sip.in and the purchase of products offered by U-SIP. By accessing or using our website, you agree to comply with these Terms. Please read them carefully before using our services.

1. General Information

  • Website: www.u-sip.in
  • Owner: U-SIP
    • Address: 119, Shree Shubh Residency, Vav-Jokha Road, Jokha, Surat-394326, Gujarat, India
  • Phone: +91 96655 33449
  • Email: info@u-sip.in

2. Use of Website

By accessing our website, you agree to:

  • Use it only for lawful purposes.

  • Not engage in any activity that could harm, disable, or impair the website or its functionality.

  • Provide accurate and current information when placing an order or creating an account.

3. Products

U-SIP offers herbal teas and related wellness products for sale online.

  • All products are natural and made with care.

  • Product descriptions, images, and pricing are provided to the best of our knowledge, but slight variations may occur due to natural ingredients or packaging updates.

  • U-SIP reserves the right to modify or discontinue any product at any time without prior notice.

4. Orders and Payments

  • All prices listed are in Indian Rupees (INR) and include applicable taxes unless otherwise stated.

  • We accept payments through secure payment gateways.

  • Your order will be processed once payment is successfully received.

  • U-SIP reserves the right to cancel or refuse any order due to incorrect pricing, payment issues, or suspected fraud.

5. Shipping and Delivery

  • Orders are typically processed within 3–7 business days.

  • Delivery timelines vary based on location and courier service.

  • We are not responsible for delays caused by shipping partners, weather, or unforeseen circumstances.

  • Shipping details and tracking information will be shared via email or SMS once dispatched.

6. Refunds

Refunds are only applicable in the following cases:

  • If the order is cancelled within 24 hours of placing it.
  • Your refund will be received in your bank in 3 to 4 working days
  • If the product is not delivered due to unforeseen reasons on our end.

No refunds will be processed for orders that are cancelled after 24 hours or for products once shipped.

7. Replacement

Refunds are not available for delivered products. However, we do offer a replacement in the following case:

  • If the product is damaged or defective upon delivery.

Customers do not need to return the damaged product. Instead, kindly send us an email with product details and clear photos at info@u-sip.in to request a replacement.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, and product designs, is the property of U-SIP and protected by applicable copyright and trademark laws.
You may not reproduce, distribute, or use any content without written permission.

9. Limitation of Liability

U-SIP shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
All products are meant for general wellness and are not intended to diagnose, treat, cure, or prevent any disease.
Consult a healthcare professional before use if you have any medical condition or are pregnant.

10. Privacy Policy

Your privacy is important to us. All personal information collected is handled in accordance with our Privacy Policy.
We ensure that your data is used only for order processing and communication related to our products and services.

11. Changes to Terms

U-SIP reserves the right to modify or update these Terms at any time without prior notice. The latest version will always be available on our website.

12. Contact Information

For any questions, concerns, or feedback regarding these Terms and Conditions, please contact us at:

U-SIP
📍 119, Shree Shubh Residency, Vav-Jokha Road, Jokha, Surat-394326, Gujarat, India
📞 +91 96655 33449
✉️ info@u-sip.in
🌐 www.u-sip.in